Archive for April, 2013

Customer Complaints and Social Media

Posted April 29, 2013 By Richard Leo

What role does social media play in customer complaints management?  Well, rather a big one!!  People are voicing their opinions online, often through social platforms such as Twitter and Facebook.  If it’s a problem say with your product or the service they receive then that’s bad enough.  But there’s the added complication that this complaint is often shared amongst their entire community which could add up to a lot of people.  Hold on though it does not stop there!!  People receiving the information can reshare the information amongst their own friends.  Before you know it the original complaint has been … Read the rest

Technology and Baby Boomers

Posted April 29, 2013 By Richard Leo

We’re all aware of the incredible advances technology has brought with it in the last twenty years. Most of the people who grew up in the 70s remember when their family purchased their first home computer. In addition, they didn’t have cell phones, which didn’t exist for individuals of this, generation, and earlier, until they were into their adult years. And for all of us that sprang from these earlier generations, we well remember when email first entered our lives, which for most of us was our introduction to the Internet. As as we see commercials on Youtube and other … Read the rest

Technology of Solar Power

Posted April 17, 2013 By Richard Leo

Solar generated power is growing in popularity as a alternative source of energy . Businesses and individuals all over the country are converting buildings and homes to solar power. It is even be used in experiments in agriculture and by utility companies. Anyone who is interested in switching their home to solar power will need to do some research first.

Understanding how solar panels work and the basics of how they are installed in a home is a good way to start the research process. The best decision is an informed decision and solar energy may not be right for … Read the rest

F1 in Singapore 2010

Posted April 6, 2013 By Richard Leo

FORMULA ONE Singtel Singapore Grand Prix is happening September 24, 25, and 26, 2010. This high powered action on the tracks brings a multitude of Grand Prix fans to descend upon this cosmopolitan city in one swell swoop, which begins before the race and goes on well after the race is over. It’s imperative to book your accomodation as soon as you can, before all the good accommodations are gone, and they will all be gone, because there’s nothing more exciting than the FORMULA ONE Singtel Singapore Grand Prix.

Besides all the FORMULA ONE fans being wowed at the track … Read the rest